From conversation to invoice

Watch one job move without the phone chase.

Scroll through one Monday service as it moves between Olivia and Maple Street Motors — from an AI-taken call to customer approval and an invoice sent for exactly what was done.

RevIXO keeps the record moving. The garage keeps control.

Start the journey Book a demo

Monday 20 July. One shared record.

The work changes hands.
Nothing gets lost between them.

The red marker follows the live job record: customer to garage, garage to customer, then back again. Every screen below follows that same record as the work moves.

This customer journey is staged from the real product using demo data. One customer, vehicle, booking and set of amounts are carried through every step.

  1. 1 / 8Customer

    It starts with an AI voice conversation.

    At 08:32, Olivia phones Maple Street Motors and speaks naturally with RevIXO’s AI receptionist. The bubbles below are a visual transcript of that live voice call. The AI hears her cold-start concern, states the £210.00 price including VAT, offers Mon 20 Jul at 10:00, and waits for her answer.

    Honda Civic · HX21NVC · Mon 20 Jul · 10:00 · Full Service

    Maple Street MotorsAI receptionist · live voice call
    Live voice transcriptOlivia and the AI are speaking aloud

    OliviaI’d like to book my Civic in for a full service on . It’s sometimes slow to start on cold mornings too.

    AII’ll add that note for the garage. That’s £210.00 including VAT for the full service.

    AIWe have availability at on . Would that work for you, or did you have a different time in mind?

    Olivia works for me.

    AIPerfect. I’ve sent your request and cold-start note to Maple Street Motors. They’ll confirm it shortly.

    Request R
    The real RevIXO confirmation inbox showing the Pending request created by Olivia's AI voice call for Monday 20 July at 10:00.
    Actual RevIXO staff screenVoice call becomes a Pending request
  2. 2 / 8Garage

    The garage makes the booking real.

    The voice call creates a Pending request — it does not confirm the booking. At 08:38, Maple Street Motors checks Olivia’s request in the confirmation inbox, then selects Confirm & send.

    Honda Civic · HX21NVC · Mon 20 Jul · 10:00 · Full Service

    Maple Street MotorsAI receptionist · voice call
    Voice transcriptCall completed

    Olivia10am works for me.

    AIPerfect. I’ve sent your £210.00 Full Service request and cold-start note to Maple Street Motors. They’ll confirm it shortly.

    Pending R
    The real RevIXO confirmation inbox showing Olivia Harris, HX21NVC, Monday 20 July at 10:00 and a £210 Full Service estimate awaiting garage confirmation.
    Actual RevIXO staff screenAI request awaiting confirmation
  3. 3 / 8Customer

    Olivia gets a clear answer.

    Only after the garage confirms does Olivia receive the confirmation text. There is no ambiguous “booked” message while the request is still waiting.

    Honda Civic · HX21NVC · Mon 20 Jul · 10:00 · Full Service

    ‹MMaple Street MotorsText message
    Today 08:39
    Hi Olivia, your Full Service for HX21NVC at Maple Street Motors on Mon 20 Jul at 10:00 is confirmed. View booking: revixo.app/b/7F3K
    The real RevIXO customer page opened from the confirmation text, showing the Honda Civic booked for Monday 20 July at 10:00.
    Confirmed R
    The real RevIXO booking detail for Olivia's Honda Civic showing the job sheet status as Confirmed.
    Actual RevIXO staff screenJob sheet: Confirmed
  4. 4 / 8Garage

    The job sheet picks up where the call left off.

    When the Civic arrives, Jack opens it from Today’s work. The real booking detail moves through Checked in and In progress, then holds the service and two findings in its completion panel. The AI transcript stays outside the workshop UI.

    Honda Civic · HX21NVC · Mon 20 Jul · 10:00 · Full Service

    The real mobile RevIXO customer page showing Olivia that her Honda Civic is in progress, after being booked, dropped off and inspected.
    Actual customer page
    Workshop R
    The real RevIXO job sheet for Olivia's Honda Civic showing Pending, Confirmed and Checked in complete, with In progress active.
    Actual RevIXO staff screenJob sheet: In progress
  5. 5 / 8Garage

    The proposal leaves the job sheet.

    Jack records what he found: the front discs have heavy scoring and a pronounced wear lip, and the battery failed its cold-start test. He attaches the disc photo and sends one itemised proposal at 10:35: required brake work at £188.00 and a recommended battery replacement at £104.50. RevIXO sends the secure approval link by email and SMS.

    Brakes: £72.00 discs + £38.00 pads + 1.2h labour at £65.00 (£78.00). Battery: £85.00 + 0.3h labour (£19.50). Proposal total: £292.50.

    Honda Civic · HX21NVC · Mon 20 Jul · 10:00 · Full Service

    ‹MMaple Street MotorsText message
    Today 10:35
    Maple Street Motors has found additional work for HX21NVC. Review the items and approve securely: revixo.app/p/7F3K
    Delivered
    Proposal R
    The real RevIXO completion panel showing £188 required brake work and a £104.50 optional battery replacement awaiting customer approval.
    Actual RevIXO staff screenCompletion panel: Proposal sent
  6. 6 / 8Customer

    One link. Two clear decisions.

    Olivia opens the signed link without creating an account. The worn-disc photo appears with Jack’s explanation: “Inspection found heavy scoring and a pronounced wear lip on the front brake discs. We recommend replacing the front discs and pads together for safe, even braking.” Olivia approves the £188.00 brake work and declines the £104.50 battery replacement. Silence never counts as consent.

    Honda Civic · HX21NVC · Mon 20 Jul · 10:00 · Full Service

    The real mobile RevIXO proposal page showing the worn front brake-disc photo, the £188 brake repair selected and the £104.50 battery replacement left unselected.
    Actual signed customer page
    Decision R
    The real RevIXO completion panel keeping both proposed work items in Awaiting approval while Olivia decides.
    Actual RevIXO staff screenAwaiting customer approval
  7. 7 / 8Garage

    The job sheet shows exactly what was agreed.

    The proposal updates in real time. Its overall state is Approved; each item keeps its own Approved or Declined badge. Jack marks the brake work done. The declined battery replacement becomes an advisory and never reaches the invoice.

    Honda Civic · HX21NVC · Mon 20 Jul · 10:00 · Full Service

    The real mobile RevIXO signed-link receipt confirming that Olivia's decision was recorded with status Approved.
    Actual signed customer page
    Approved R
    The real RevIXO completion panel showing the £188 brake item Approved and the £104.50 battery replacement Declined.
    Actual RevIXO staff screenItem-level Approved and Declined states
  8. 8 / 8Garage

    The invoice contains only completed, approved work.

    Completing the booking creates a draft invoice. The £210.00 service plus the approved £188.00 brake work totals £398.00. The declined £104.50 battery replacement stays off it. The garage reviews the draft and sends it to Olivia.

    Honda Civic · HX21NVC · Mon 20 Jul · 10:00 · Full Service

    The real mobile RevIXO invoice page for Olivia showing £398 due for the Full Service and approved brake work.
    Actual customer invoice page
    Invoice R
    The real RevIXO staff invoice INV-1048 for Olivia Harris, marked Sent, with a £398 total.
    Actual RevIXO staff screenInvoice INV-1048 · Sent
    Full Service£210.00
    Front brake discs and pads Approved · completed£188.00
    Total£398.00

One conversation in. One clean workflow out.

See the same journey with your diary and prices.

We’ll walk through the call, the job sheet, the customer approval and the invoice in the real product — not a slide deck.

  1. Book a short demo
  2. Talk through your garage, services and current workflow
  3. See RevIXO configured around the way your team already works

RevIXO is pre-launch. The AI receptionist is an optional add-on, and customer SMS delivery depends on the garage’s package and consent settings.

See RevIXO as a whole → · Explore the AI receptionist → · Explore quoting →

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